- In the occasional case that the product is discovered to be damaged prior to shipping, we will provide a full 100% refund to you within 2 business days.
- We provide FREE shipping & handling on over 75% of the catalog from our warehouses and suppliers from all over the world.
- It should take 1-10 business days for the product to reach your destination. Estimates by eBay FAST N' FREE should not taken for granted as they're mostly inaccurate and misleading as reported by our previous customers.
- If the product doesn't reach your destination within the time limit, please allow an additional 1-2 business days in case of postal delays and/or possible technical issues.
- If it takes any longer than that, please contact us using the Contact Seller menu, and choose "I have a question about using my item or I want to send the seller a message." as the topic to avoid inadvertently opening a case. This will allow us to resolve your issues in a timely manner.
- We kindly ask you not to leave a negative feedback before you contact us in case of any problems.
- We kindly ask you to give us a positive feedback for our store. We strive to offer you the 5-star products with the best prices and in order to maintain that, the positive rating is a very important factor. Let us create a positive eBay community together!
100% Satisfaction Guarantee:
Customers are eligible for returns within 30 days after the product arrives. In case the product arrives damaged or there are any errors in the shipping (e.g wrong item or size), you will not be responsible for the return cost. For any other reasons, you may be responsible for partial or full return shipping fee.
To initiate a return, please go to the Contact Seller menu. Again, please don't forget to choose "I have a question about using my item or I want to send the seller a message." as the topic. We will then provide you with prepaid pickup labels or Return of Merchandise Authorization code (RMA) along with the detailed instructions. Please do NOT use eBay's generated return labels as they do not contain the relevant return information. Usage of eBay's generated return label will neglect the return eligibility for the item. Please only use the return label provided by us to your PayPal email address upon request ONLY.
Important Note: Replacements or refunds will NOT be provided until we have received the returned merchandise, with the exception of cases which returns are not required. Returns may be subject to restocking fee of up to 20% depending on the case by case basis.
We have warehouses and certified suppliers from all over the world. For this item, we ship only to the lower 48 states within the United States. We do not ship to APO and PO Box addresses and there is no local pickups. We also do not offer combined shipping for items with shipping costs.
Please note: There are possibilities that the items might not ship to your area at a certain time period (e.g during festivals, shopping seasons or excessively high volume order times). In order to ensure that you'll receive the product hassle-free, please send us your Zip code via eBay message. This is to ensure the greatest satisfaction of our dear customers and for us to better fulfill your ultimate shopping experience.
International Shipping / eBay Global Shipping Program:
- Some of our products qualify for and participate in the eBay Global Shipping Program which allows customers from selected countries outside of U.S to order our items. Please check the availability and shipping rates by seeing the Shipping and Payments menu above.
- The item will be shipped to the eBay Fulfillment Center which will process the international shipping procedures for you. After the item has left the facility, the international tracking code will be provided.
- It could take anywhere from 11-25 business days for the item to arrive at your destination.
- There will be a surcharge of 6% which will be billed to your PayPal after purchase to cover the procedures needed in order to ensure a smooth delivery.
- You are hereby responsible for checking with customs of your country for product import.
- All electronic appliances are designed for US voltage. Please be sure to use a converter for your safety and to avoid damaging the item.
- Some items may not be eligible for returns or replacements. Please contact us in cases of damaged or lost items for further details and instructions.